SBI hunts for weak links after suspected cyberattack exposed 3,897 customer records

State Bank of India is investigating a suspected cyberattack that may have exposed 3,897 customer records, with the bank focusing on containing the breach, identifying vulnerabilities and fixing gaps in its systems, Chairman C.S. Setty said.

The root cause analysis is still underway and may take some time, he added.

The country’s largest lender last month reported ‌the attack involving customer records containing personally identifiable information that was leaked on the dark ​web.

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The lender already clarified that a preliminary analysis ​showed that the exposed information included ⁠customer names, mobile numbers, dates ​of birth, email addresses, residential addresses, ​brand and customer identifiers, and loan records.

The leak is not expected to have any material impact ​on the ​bank’s core ⁠business operations, financial performance or business continuity, SBI had said.
Meanwhile, the bank reported a 14 per cent growth in standalone net profit at Rs 23,038 crore for the second quarter ended September 30, 2026.The bank had earned a profit of Rs 20,160 crore in the July-September period a year ago.

According to a regulatory filing, SBI’s total income increased to Rs 1,43,796 crore, from Rs 1,34,979 crore in the second quarter of the last fiscal year.

Interest earned during the period increased to Rs 1,32,019 crore from Rs 1,19,654 crore in the same quarter of FY26.

The bank’s gross non-performing assets (NPAs) declined to 1.39 per cent of gross advances as on September 30, 2026, from 1.73 per cent a year ago.

Similarly, net NPAs or bad loans moderated to 0.36 per cent of the advances, from 0.42 per cent.

As a result, provisions for bad loan declined to Rs 2,759 crore as compared to Rs 4,132 crore in the corresponding quarter of previous year.

On a consolidated basis, SBI Group reported 20 per cent rise at Rs 25,361 crore for the second quarter as against Rs 21,137 crore in July-September FY26.

Total income rose to Rs 1,87,756 crore from Rs 1,75,898 crore in the year-ago period.

The Capital Adequacy Ratio also rose to 16.09 per cent from 14.62 per cent at the end of September 2025.